TERMS & CONDITIONS

 

All items are subject to availability. We will inform you as soon as possible if goods you have ordered are not available. As all of our products are produced in limited quantities in order to offer our customers as much choice as possible, we also fulfil web orders from stores.

Delivery will be made as soon as possible after your order is accepted and within 7 days of your order. For shipping we use JNE and POS Indonesia. Delivery can be faster or slower than expected time, That depends on the situation and distance delivery. But we always make sure that your goods delivered on time.

We hope you are happy with your purchase, but if you wish to exchange a product to for any reason please do so within 7 days after receiving your order. It must be in a good condition and in its original undamaged.

Follow these Easy Steps For Exchanges!
1. Contact us on +628111011581 / [email protected] to request Exchange Product Authorization and we will send you a Exchange Form
2. Complete Exchange Form
3. Place your item and completed Exchange Form in a padded envelope or box, be sure to wrap your items into protective packaging. You may use the bubble wrap included in your original shipment
4. Send your package to our Warehouse:
RUKO TEXTILE MANGGA DUA BLOCK E3 NO.8
JL. ARTERI MANGGA DUA
JAKARTA,14430 INDONESIA
5. We will process and inform you in 7 days after we receive your Exchange Product.

If you have any further questions, we are happy to help you. Please contact us by phone, email or chat us anytime.